Telecom UI Design

Telecom's customer facing mobile support content redesign

  • TYPE:

    Design Review


    Telecom, New Zealand

Telecom’s mobile support pages ( were needing a bit of attention to provide customers with media rich content.

As the UI/UX design lead, I led workshops, usability testing, feedback surveys and introduced new functionality for users and content editors. The end result contributed to over-achieving cost out targets of $2.5M in call avoidance in 12 months.

Please contact me for more details.