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User Experience

Lead UXD for Sovereign's new Salesforce knowledgebase

  • CLIENT:

    Sovereign

  • TYPE:

    User Experience Design

Lead UX Designer on the Sovereign Intranet for front and back office staff.

Ran user workshops, created user interface designs including content elements, homepage, landing page and content templates for a Salesforce knowledge base.

Trained content editors to use Salesforce editor, contributed to content strategy.


Also developed implementation specifications for developers, and change material for the change strategy.

 

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