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Great UX agency, working on multiple projects, incl. customer-facing banking content redesign (designed and user tested mobile prototypes) and insurance collateral redesign (endorsement letters).

– Help clients to deliver usable experiences across a range of channels and devices
– Research and analyse data from a range of qualitative and quantitative sources
– Execute design or create wireframes and collaborate with in-house or client UI designer
– Create recruitment criteria and lead user testing with real-time client observation
– Reiterate design structure, content hierarchy and content based on user insights
– Communicate concepts, principles and designs to various audiences